Processing time: 1–3 business days after your order is placed.
Delivery time:
- United States: usually 7–15 business days
- European Union: usually 7–17 business days
Shipping cost: free tracked shipping on all orders to the US and the EU.
Tracking: you receive a tracking number by email once your order ships. Tracking can take 2–3 days to show the first update.
Multiple items: items in the same order may ship in separate packages and arrive on different days.
Customs and duties: if your country charges import duties or taxes that were not included at checkout, they are paid by the recipient on delivery. Write to us before ordering if you have questions about your country.
Lost or late orders: if your order hasn't arrived 10 business days after the latest estimated delivery date, contact us through our contact form and we'll resend it or refund you.