How long does shipping take?
Orders are processed in 1–3 business days. Delivery usually takes 7–17 business days to the United States and Europe. You get a tracking link by email as soon as your order ships.
How much is shipping?
Shipping is free on every order to the United States and the European Union.
Do you ship to my country?
We ship to the United States and to all 27 countries of the European Union.
How do I choose the right size?
Measure your dog's chest girth (just behind the front legs) and back length (collar to base of tail) and compare with the sizes on the product page. If your dog is between sizes, choose the larger one or write to us.
Can I return my order?
Yes. See our Returns & Refunds page. Customers in the EU have a 14-day right of withdrawal.
Which payment methods do you accept?
PayPal, including debit and credit cards through PayPal's guest checkout.
How can I contact you?
Write to us through our contact form and we'll reply within 24–48 hours on business days.